Contact our Customer Service
If you have questions about our webshop, a specific item, return, warranty or similar, you are always welcome to contact our customer service.
Everyday: 10.00 - 18:00
Weekend & Holidays: 10.00 – 17.00
Online Dispute Resolution
A complaint about a product or service can be submitted to the Competition and Consumer Agency's Center for Complaints and Solutions, Carl Jacobsens Vej 35, 2500 Valby. You can file a complaint with the Center for Complaints and Opportunities via www.forbrug.dk .
The EU Commission's online complaint portal may also be used when lodging a complaint. It is highly relevant if you are a consumer living in another EU country. Complaint should be submitted here: http://ec.europa.eu/odr . When submitting a complaint, please enter our e-mail address: firstname.lastname@example.org.
TOP-TOY A/S (www.toysrus.dk)
CVR Number: 10839238
Delta Park 37
Contact our Communications Department at email@example.com .