Contact our Customer Service

If you have questions about our webshop, a specific item, return, warranty or similar, you are always welcome to contact our customer service.

Opening hours

Everyday: 10.00 - 18:00
Weekend & Holidays: 10.00 – 17.00

kundeservice@toysrus.dk

Online Dispute Resolution

A complaint about a product or service can be submitted to the Competition and Consumer Agency's Center for Complaints and Solutions, Carl Jacobsens Vej 35, 2500 Valby. You can file a complaint with the Center for Complaints and Opportunities via www.forbrug.dk .

The EU Commission's online complaint portal may also be used when lodging a complaint. It is highly relevant if you are a consumer living in another EU country. Complaint should be submitted here: http://ec.europa.eu/odr . When submitting a complaint, please enter our e-mail address: kundeservice@toysrus.dk.


Company Information

TOP-TOY A/S (www.toysrus.dk)

CVR Number: 10839238

Delta Park 37
2665 Vallensbæk

Press

Contact our Communications Department at com@top-toy.com .